Vethivara Financial Analysis Platform

Privacy Policy

Your Privacy Matters to Us

Last Updated: December 15, 2024

1. Introduction and Overview

At Vethivara, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our financial analysis platform at vethivara.sbs. We believe transparency is essential, and this policy provides you with clear information about our data practices.

Our platform specializes in providing financial analysis tools for business decisions, and we understand that the data you share with us is sensitive and valuable. We've designed our systems and processes with privacy-by-design principles, ensuring that your information is protected at every step of your journey with us.

By using Vethivara's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

2. Information We Collect

Personal Information

Name, email address, and contact information when you create an account
Company information including business name, industry, and size
Financial data that you upload or input into our analysis tools
Payment information processed through secure third-party payment processors
Communication records when you contact our support team

Technical Information

We automatically collect certain technical information to improve our services and ensure platform security. This includes your IP address, browser type and version, operating system, referring website addresses, and pages visited within our platform. We also collect usage analytics such as feature usage patterns, session duration, and user interaction data to enhance your experience.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to provide personalized experiences, remember your preferences, and analyze platform performance. Essential cookies are necessary for basic functionality, while analytics cookies help us understand user behavior and improve our services. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information exclusively for legitimate business purposes related to providing and improving our financial analysis services. We never sell your personal data to third parties or use it for purposes unrelated to our core business functions.

Providing personalized financial analysis and business intelligence insights
Processing your requests and delivering the services you've subscribed to
Communicating with you about your account, updates, and important notices
Improving our platform's functionality and developing new features
Ensuring platform security and preventing unauthorized access
Complying with legal obligations and regulatory requirements
Providing customer support and technical assistance

All data processing activities are conducted with appropriate technical and organizational measures to ensure security and confidentiality. We regularly review our data usage practices to ensure they remain aligned with our stated purposes and your expectations.

4. Data Sharing and Third Parties

We maintain strict control over your data and only share information when necessary for service delivery or legal compliance. We work with carefully selected service providers who assist us in delivering our platform services, and all such partnerships are governed by comprehensive data protection agreements.

Service Providers We Work With

Cloud hosting providers for secure data storage and platform infrastructure
Payment processors for handling subscription and transaction processing
Analytics services for understanding platform usage and performance
Email service providers for communication and notifications
Security monitoring services for threat detection and prevention

We may also disclose your information when required by law, such as in response to court orders, legal processes, or regulatory investigations. In such cases, we will notify you unless prohibited by law and will only disclose the minimum information necessary to comply with legal requirements.

5. Your Privacy Rights and Control

You have significant control over your personal information and how it's used. We provide multiple ways for you to access, modify, or delete your data, and we're committed to responding to your requests promptly and thoroughly.

Your Rights Include

Access to your personal data and information about how it's processed
Correction of inaccurate or incomplete personal information
Deletion of your personal data when no longer needed for legitimate purposes
Portability of your data in machine-readable formats
Restriction of processing under certain circumstances
Objection to processing based on legitimate interests
Withdrawal of consent for data processing activities

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days and provide clear information about any actions taken or reasons why a request cannot be fulfilled.

6. Data Security and Protection

Security is fundamental to everything we do at Vethivara. We employ industry-standard security measures and continuously monitor our systems to protect your data from unauthorized access, disclosure, or misuse. Our security framework includes both technical safeguards and operational procedures designed to maintain data integrity and confidentiality.

Security Measures

End-to-end encryption for data transmission and storage
Multi-factor authentication for account access
Regular security audits and vulnerability assessments
Access controls limiting staff access to necessary data only
Secure backup systems and disaster recovery procedures
Employee training on data protection and security best practices

While we implement comprehensive security measures, no system is completely immune to security threats. We continuously update our security practices and will notify you promptly if we become aware of any security incident that may affect your personal information.

7. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Our retention periods are based on the type of information, the purpose for which it was collected, and legal or regulatory requirements.

Retention Periods

Account information: Retained while your account is active plus 3 years after closure
Financial analysis data: Retained for the duration of your subscription plus 5 years
Communication records: Retained for 2 years from the last interaction
Technical logs: Retained for 12 months for security and performance monitoring
Payment information: Retained as required by financial regulations (typically 7 years)

When data is no longer needed, we securely delete or anonymize it using industry-standard methods. You can request deletion of your data at any time, subject to legal or contractual obligations that may require us to retain certain information.

8. International Data Transfers

As a Malaysia-based company, we primarily process and store data within Malaysia and other jurisdictions with adequate data protection standards. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.

For transfers to countries without adequate data protection laws, we use standard contractual clauses, binding corporate rules, or other legally recognized transfer mechanisms to ensure your data receives equivalent protection regardless of where it's processed.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or prominent notices on our platform before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us About Privacy

If you have questions about this Privacy Policy or our data practices, please contact us:

Address: No. 111B, Jalan SS 15/5a, Ss 15, 47500 Subang Jaya, Selangor, Malaysia

Phone: +6088423057

Email: [email protected]

We're committed to addressing your privacy concerns promptly and thoroughly.